Andy Bravo
Email: andres.b.bravo@gmail.com
919.946.2960 | Denver, Colorado
Hi, I'm Andy
My approach blends rigorous program management and relational leadership to drive innovation, always maintaining a laser focus on the customer experience.
Throughout my 16 year career, the throughline has always been maintaining a hyperfocus on what is best for the customer. I have worked across Social, Ads, Sales, Data Analytics, User Voice, Community Management, Operations, Product and Customer Experience teams, developing full-stack support expertise and a holistic understanding of the end-to-end product and support landscape.
I excel at building and contributing to highly effective teams by putting the time in to develop a foundation of trust and credibility with my teammates. I bridge the critical gaps between stakeholders, strategy, and CX—serving as the essential connective tissue every organization needs to thrive. I do this through relentless collaboration and constant communication, helping deliver transformative outcomes actually aligned to strategic goals.
Resume
If you have an auditory preference, you can listen to the below clip that briefly summarizes my professional experience.
Andy Bravo - A Brief Work Summary (1m 30s)
Andy Bravo - A Brief Work Summary (1m 30s)
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What I do
Quantified examples of the impact & value I can provide
I have a proven track record of delivering results across myriad areas of the business. Whether as a Program Manager or Team Lead, I apply rigorous success measurement and work with a bias towards action.
Endorsements
Professional Endorsements
From past reports, managers, and senior leaders.
Michael Hermeston, Managing Director at Google
“Working directly with Andy, I’ve found him to be incredibly dependable, action oriented, a great thought leader, and an extremely strong partner and collaborator to his teams and peers. He operates on a basis of credibility founded on deep subject matter expertise and strong instincts, which coupled with unwavering reliability and trustworthiness make him an excellent leader, manager, and team member.”
Lexie van Buskirk, Product Manager
“I had the honor of reporting directly to Andy and have experienced first-hand just how skilled he is in both strategic leadership and people management. Andy excelled at fostering a collaborative environment. His ability to clearly and effectively represent our team’s work to senior leadership was instrumental in securing buy-in and driving impactful results. Furthermore, Andy’s commitment to innovation was a constant source of inspiration. He constantly empowered our team to take ownership of our work, fostering a culture of trust and autonomy that enabled us to deliver at scale. What truly sets Andy apart is his genuine care for his team as individuals…He created an environment where I found joy and purpose in my work, which speaks volumes about his ability to foster resilience and provide unwavering encouragement. He has a unique talent for recognizing and honoring the human experience within a professional setting.”
Anthony Valente, Head of Support Ops at Google
“I had the pleasure of working with Andy as both a peer and manager. Andy consistently impressed me with his exceptional strategic thinking, project management, and people management skills. As the owner of the social support footprint for consumer products, he demonstrated a consistent ability to drive results for our users and for Google. Andy’s leadership was instrumental in landing our highest priorities in the social care space, including a platform migration that drove significant efficiencies and cost savings and the successful expansion of our social support footprint to Reddit with an innovative strategy tailored to the unique dynamics of the channel. His ability to manage multiple stakeholders, anticipate potential roadblocks, and maintain a high level of organization is truly remarkable. Andy has been an excellent partner over the years and would be an asset to any team lucky enough to have him.
Hermy Gao, Program Manager
“Working with Andy has been one of the highlights of my professional career. What sets him apart is his rare combination of strategic thinking and genuine care for his team members. As a leader, Andy excels at setting clear direction while ensuring alignment across teams. His ability to balance high-level strategy with hands-on execution makes him particularly effective. He’s attentive to our workload and wellbeing, stepping in to adjust timelines or resources before issues escalate. This proactive approach to team management creates an environment where everyone can thrive. His approach to feedback is particularly valuable…goes beyond identifying areas for improvement by offering thoughtful guidance that elevates the quality of our deliverables. Any organization would benefit tremendously from Andy’s leadership.
“Incredibly dependable, action oriented, a great thought leader, and an extremely strong partner and collaborator to his teams and peers.”
“Andy’s commitment to innovation was a constant source of inspiration…He created an environment where I found joy and purpose in my work”
“Andy’s leadership was instrumental in landing our highest prioritiest in the social care space…his ability to manage multiple stakeholders, anticipate potential roadblocks, and maintain a high level of organization is truly remarkable.”
“Working with Andy has been one of the highlights of my professional career…Andy excels at setting clear direction while ensuring alignment across teams. Any organization would benefit tremendously from Andy’s leadership.”
Organizations I've Worked With
About Me
Bio
I’m lucky to call myself a Denverite, where I’ve lived with my wife Nina and (very good) dog Bruno since 2017. I’m also a proud Cuban American—my parents came over from Havana in the early 60s and growing up in South Florida I naturally developed a love for mariquitas, fried yuca, and all things Miami sports. After a move to North Carolina, I graduated from UNC Chapel Hill with honors, a BA in Psychology, and a Minor in Hispanic Studies.
I felt compelled to service following graduation, and had the amazing opportunity to serve as a College Adviser in the National Advising Corps, a non-profit that places recent grads at underserved high schools to assist with post-secondary counseling as “College Advisers”. I credit this experience for anchoring me throughout my career to always remain humanistic in my thinking. I then got my start at Google in Ann Arbor, worked at HQ at the Googleplex for a few years, before ending up in the Boulder office. After 13 unforgettable years at Google that included 4 promotions across 5 different teams, I ended on a high note as the Head of Social Care. I decided to accept an exit package in 2025 to spend more time traveling and pursue a fresh new chapter.
Curiosity drives how I spend my free time— I still play the guitar and piano daily, listen to jazz records, dabble in various racquet sports, attempt to improve my video editing skills, watch many horror films, travel often (42 countries so far!), and generally love spending quality time with my wife, dog, and many nieces and nephews.
Fun Facts & Interests
- Amateur video creator and owner of the YouTube channel “Andy & Nina Do a Thing“.
- As the Gmail Community Manager, I had the unique experience of being the Andy of The “Andy from Google” intro email all new EN Gmail accounts received between 2014 and 2018!
- Classically trained on the guitar and self-taught on piano (and Lowrey organ).
- I once learned all 85 ways to tie a tie
- Scuba certified and outdoor enthusiast.
- 2009 North Carolina Guitar Hero Champion!
- I have been featured on the homepage of LeisureDive.com
- I once typed 145 words per minute in a timed test, although my current wpm is closer to 120 :).
A few photos spanning conferences, Google I/Os (where I got to meet Matt Cutts!) and Product Expert Summits I worked. As well as some personal memories 
.
Website
andybbravo.com
Phone Number
(919) 946-2960
andres.b.bravo@gmail.com